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Jerks at Work™ and other titles by Ken Lloyd, Ph.D.

Office Idiots: What to Do When Your Workplace is a Jerkplace

Career Press, 2013

Most books that deal with ridiculous behaviors in the workplace are premised largely on conjecture, anecdotes, and limited data, but that's not the case with Office Idiots. Written by Ken Lloyd, one of the foremost experts on jerks at work, this book relies on data from actual workplaces across America to present a sweeping and frighteningly accurate snapshot of the antics of office idiots.


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Performance Appraisals and Phrases For Dummies

For Dummies, 2009

Performance Appraisals & Phrases For Dummies provides managers and supervisors with the tools to save time and energy while presenting fair, accurate, and highly productive evaluations that foster employee improvement and growth. The book provides state-of-the-art information on every step of the performance appraisal process, including the full range of actions to take before, during, and after the performance appraisal sessions. This book helps all readers build a solid understanding of the wide range of appraisal systems, techniques, processes, and forms, as well as gain insight into their strengths and weaknesses. There can be numerous sources of error in the appraisal process, and this book identifies them and provides the strategies to avoid them. Importantly, the book emphasizes the role of a performance management system that includes ongoing job-related feedback, coaching, and guidance for the employees. With this approach, when the time for formal performance appraisals arrives, the likelihood of conducting productive sessions increases dramatically.

Another major benefit of this book is that it provides over 3200 phrases for clear, insightful, and effective evaluations. These phrases cover the broad spectrum of employee performance, and there are specific phrases for every level of performance as well. All of the phrases are designed to provide the employees with appropriate job-related feedback that recognizes strong performance while also encouraging improvement in areas in which employee performance has fallen short.


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Jerks at Work™: How to Deal With People Problems and Problem People

Career Press, 1999

This is the ultimate book on dealing with jerks at work. Rather than the standard fare of pontification and fluff, this book is based totally on real work situations, real people, and real jerks. Jerks can show up anywhere in the workplace, and there are proven strategies that work best in each case. Those strategies are all in this book. Here are the ways to deal with jerks who are bosses, co-workers, subordinates, customers, vendors and more.

The book has hundreds of questions and the answers you need to deal with jerks of all kinds. In a readable question-and-answer format, there's no question that you'll learn how to deal with those special jerks in your work life. There's a strategy for each of them, including how to deal with the Nonstop Talker, the Practical (or Impractical) Joker, the Screamer, the Know-It-All, the Bragger, and many, many more.


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Jerks at Work™
(Revised Edition)

Career Press, 2006

This updated and revised edition of Jerks at Work™ pays a return visit to one of America's most popular (or unpopular) workplace topics, again with a practical, upbeat, and professional approach. Drawing on e-mails and letters from employees and employers across this book presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors -- past and present -- along with the most powerful strategies that readers can use today to deal effectively with them.

There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. In this book, a tailor-made strategy pops up alongside. There are the time-tested, classical methods for the classic jerks, such as the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. And there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cell phones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter. And once again, you'll find some of the best ways to avoid becoming a Jerk.

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Jerks at Work™
(Hardbound Edition)

Barnes and Noble, 2007

This is the newest edition of Jerks at Work™ for readers who prefer hardbound copies. As in the paperback, the hardbound edition pays a return visit to one of America's most popular (or unpopular) workplace topics, again with a practical, upbeat, and professional approach. Drawing on e-mails and letters from employees and employers across this book presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors -- past and present -- along with the most powerful strategies that readers can use today to deal effectively with them.

There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. In this book, a tailor-made strategy pops up alongside. There are the time-tested, classical methods for the classic jerks, such as the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. And there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cell phones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter. And once again, you'll find some of the best ways to avoid becoming a Jerk.

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151 Quick Ideas to Recognize and Reward Employees

Career Press, 2007

Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective approaches. 151 Quick Ideas to Recognize and Reward Employees will help managers build an amazing stockpile of the most powerful strategies in this area. The easy-to-use strategies in this book will help managers unlock the great motivational impact that recognition and rewards can bring to any workplace.

151 Quick Ideas to Recognize and Reward Employees offers you the full menu of strategies in this area. It comes with detailed descriptions of the classic recognition programs, plus a vast array of new programs that are destined to become classics. Each of the 151 strategies includes an "assignment" that you can use as a roadmap to start using these techniques today.

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Unlimited Selling Power

Prentice Hall, 1990

Written in 1990, this classic book still remains a best seller and frequent top choice for people looking for the most powerful and effective way to persuade, influence, and sell to others. The book's timeless cutting edge strategies have been used by salespeople around the world, bringing them unparalleled success in every sense of the word. This is the book that takes the skills of the so-called "born" salespeople and breaks them down into easy-to-learn steps that anyone can use. In fact, many of the readers are not in sales at all, but find the book to be more than helpful in life's daily encounters that call for first-rate persuasive skills.

By using the techniques in this book, readers learn how to build trust, melt resistance, build great relationships, and close sales. The linguistic analyses are nothing short of fascinating, and the book is filled with tips and tools that readers can instantly apply. This is the perfect book for readers who want to sell like sales superstars.

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Ultimate Selling Power: How to Create and Enjoy a Multi-Million Dollar Sales Career

Career Press and Penguin Books, 2002

A great deal had changed since Dr. Ken Lloyd and Dr. Donald Moine wrote their best-selling book, Unlimited Selling Power. This new book contains more than a decade’s worth of research on the best strategies used by the most powerful sales professionals in the world.  It reveals how average salespeople in a variety of industries can create amazingly successful careers by using many of these powerful newly-developed sales and marketing techniques.

This is the newest generation of selling strategies, and it is already available in a number of languages. Like Unlimited Selling Power, these techniques translate into countless work situations and yield dramatic results whenever and wherever persuasion is needed.

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The K.I.S.S. Guide to Selling

Dorling Kindersley Publishing, Inc., 2001

This book is part of DK Publishing's “Keep It Simple Series,” described as “the greatest guides ever!” The book covers every aspect of selling and persuasion, including managing your time, setting goals, and building a rapport with others. It's the perfect guide to practical techniques that can be used before, during, and after any session where you want to persuade or influence others.

The book has an easy-to-read format and includes numerous illustrations, examples, key points, and summaries. It's a complete toolkit that provides a foundation for neophytes in the persuasion process, while serving as a valuable resource to fine-tune and update persuasive skills for those who are more experienced in the process. This book can take your persuasive skills and multiply them many times over with one quick reading, and it can clearly give you an extra edge when faced with jerks at work.

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Be the Boss Your Employees Deserve

Career Press, 2002

Today’s most effective bosses have a new attitude. Modern managers seriously consider what their employees deserve from them, not just what they deserve from their employees. With this new perspective, a manager’s ability to generate and sustain employee productivity, loyalty, motivation, and teamwork is sure to increase greatly.

In many respects, this book shows a manager how to avoid being a jerk, and how to avoid bringing out jerk-like behaviors from his or her employees. This book will take you through the entire process of building a work environment that is exactly what your employees want, need, and deserve. You'll get all the information you need to implement the most compelling forms of communication, motivation, and recognition, and you'll greatly increase the likelihood of increasing your employees’ commitment, morale, and performance, while decreasing the likelihood of having them morph into jerks.

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