This type of problem can develop when people report to an individual who has the title of manager, but not the skills. When there is an employee who is not pulling his or her weight, the manager needs to take action, unless that manager is not pulling his or her weight either.
You should meet with this co-worker again, with the objective to energize her, not to criticize her. Give her specific information showing how her performance is interfering with work in the department, and then ask her if there is anything you can do to help her get her job done. Her response and subsequent behavior is going to help you determine your next step.
If she continues to shirk rather than work, then your next stop is your manager's office. Give your manager specific examples of problems that your co-worker's performance or lack of same is causing, and be sure that your manager understands the steps you have already taken to deal with the problem. It will also be important to let your manager see how he or she can personally benefit by taking action to deal with this co-worker.
If your manager opts to operate with his head in the proverbial sand, then you should opt to go up the proverbial ladder.
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